Aftercare Sales Consultant - Remote

Join the Revolution in Online Car Buying with Cars24!

Cars24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success! With over US$1 billion in sales and a presence in markets around the world, we’re on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We’re redefining what it means to buy a car, and we want YOU to be part of that journey.

Cars24 is looking for a motivated, customer-focused individual to join us as our Remote Aftercare Sales Consultant on a casual basis, to support customers post-purchase with enhancing their car ownership experience.

This is a fully remote, Work-from-Home role in which you will be helping customers select from a range of add-on products like extended warranties, servicing packages, dash cams, window tinting, and more, ensuring they get the best value and peace of mind with their car purchase.

This is a consultative sales role, where your focus will be on understanding customer needs and recommending the right aftercare solutions. You will be the go-to person for customers at this crucial stage of their car-buying journey, delivering a seamless and enjoyable experience. The role can be based in either Melbourne, Brisbane or Sydney, with work-from-home arrangements.

Please note: you MUST have previous aftercare sales experience in a dealership or car sales environment.

Requirements:

• 3+ years experience in aftercare sales experience, at a dealership, or retail environments (required)
• A passion for customer engagement and the ability to tailor solutions to customer needs
• Strong communication and interpersonal skills—you’ll be explaining product benefits clearly and confidently
• A proven track record in achieving sales targets and delivering exceptional customer experiences
• Ability to learn and adapt quickly to new products, systems, and processes
• A team player with a go-getter attitude who thrives in a fast-paced environment
• Tech-Savvy: Experience with CRM systems and tools like Google Docs is a plus, but not required.
• Fully remote, WFH role - Can be based in Sydney, Melbourne or Brisbane
• Exceptional employee benefits
• Monthly phone allowance
• A chance to be part of a high-growth business, shaping the future of car buying in Australia
• Amazing people & network—you’ll work alongside passionate, driven individuals who are raising the bar