AI Product Operations Operations Remote - South Africa

Up to ZAR 700,000 salary on a full time, permanent employment contract Fully remote working anywhere in South Africa! 33 Days Paid Leave and Benefits Exciting high growth product, relied on by leading global brands, particularly within sports Working with the latest hardware, techstackand tools

The working hours are flexible however primarily aligning with UK working hours across weekdays.

About us

Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue.

Our end-to-end platform gives companies a best-in-class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.

We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!

Responsibilities

What You'll Make Happen

In AI Product Operations,you'lljoin a supportive, inventive team that values clarity, ownership, and getting things done. You'llwork remotely, collaborate with globally recognised sports organisations, and play a hands-on role in shaping how they use our product suite.

This role sits at the crossroads of project management, operations, AI-driven problem-solving, and product thinking. Youdon'tneed years of product experience - just intelligence, curiosity, and the drive to figure things out fast.

Own day-to-day product workflows, decisions, and operational flow across our product suite.

Coordinate and deliver client projects -onboarding, configuration, feature adoption, and updates.

Use AI and internal tools to understand product behaviour, investigate issues, and generate solutions or improvements.

Apply AI to build and enhance scalable workflows, tools, and product solutions that accelerate delivery.

Maintain and improve internal processes, documentation, and delivery guides as we scale.

Work cross-functionally with product, engineering, and account teams to keep delivery smooth and unblock issues quickly.

Qualifications

What We're Looking For

Experience in product ops, SaaS ops, technical account management, or similar transferable skills with the ability to learn fast.

Strong understanding of sport and how sports organisations think about digital products.

An ability to think like a product owner - balancing user needs, technical constraints, and fast execution.

Genuine interest in technology and AI, with experienceleveragingAI and effective prompting to accelerate decision-making, workflows, and problem-solving.

High ownership mindset - comfortable working across boundaries and figuring things out independently.

Excellent communication across technical and non-technical teams.

Ability to juggle multiple projects, requests, and client needs at speed.

Comfort working with data and structured information.

Reliable internet for remote work.

Nice to Have

Experience working directly with clients in a SaaS or B2B environment.

Experience in a fast-moving business (startup, scale-up, or agency).

Familiarity with content platforms, CMS tools, or sports-tech products.

Recruitment Process

First,you'llbe invited for a 15-minute chat,we'llexplain the role better and answer your questions.

We'llthen invite you to do a take home task (We'llcompensate you regardless of outcome) and thenitsjust a final interview with the team.