Das ist der Job
Identifying and capturing additional claim revenue through detailed claim analysis.
Darum lohnt es sich
Liaising with service departments, technicians, management teams, and stakeholders to resolve claim discrepancies and obtain required information. Duties include Reviewing, validating, processing, and submitting warranty claims in accordance with OEM warranty policies and procedures.
Auditing repair orders, labour operations, technician stories, and parts claims to maximise warranty recovery opportunities. Managing warranty claim submissions, resubmissions, reconciliations, and follow‑ups. Monitoring outstanding warranty receivables and ensuring timely reconciliation with the manufacturer.
Researching warranty concerns and preparing supporting documentation for claim approvals. Reviewing warranty claims for accuracy, completeness, and compliance requirements. Maintaining detailed warranty records, reports, and claim documentation. Preparing documentation and supporting information for warranty audits.
Providing updates regarding claim status, eligibility, approvals, and rejections. Analysing warranty trends and identifying opportunities for process improvement and operational efficiencies. Communicating warranty programmes, policy updates, recalls, and technical bulletins to relevant stakeholders.
Ensuring compliance with all OEM warranty specifications an
