Client Support Specialist · Remote

About the Role We're hiring a Client Support Specialist to deliver responsive, high-quality support to clients in a fully remote role.

Key Responsibilities

• Handle client inquiries and requests across channels
• Give accurate info and troubleshoot client issues
• Keep detailed records of client interactions
• Build strong client relationships through consistent service
• Work with internal teams on escalated issues

Requirements

• Strong communication and interpersonal skills
• Client-facing or support experience preferred
• Comfortable with support/ticketing software
• Strong problem-solving skills
• Able to work independently remotely

Benefits

• Wellness and fitness stipend
• Life insurance coverage
• Flexible working hours
• Paid parental leave
• Home office equipment budget