Community Support Coordinator - Remote

About the Role

Our client is looking for an experienced and empathetic Community Support Coordinator to join their team on a fully remote basis, supporting individuals in the Cape Town area. In this pivotal role, you will be instrumental in connecting individuals with essential community resources, providing guidance, and fostering a sense of belonging and empowerment. You will leverage digital communication tools to offer support, manage caseloads, and coordinate services for a diverse client base. This is a unique opportunity for a proactive individual passionate about social impact to work flexibly while making a significant contribution to community well-being across the Western Cape .

Key Responsibilities

• Coordinate and facilitate access to social services, healthcare, and educational resources for community members.
• Provide remote guidance and support to individuals navigating complex personal or social challenges.
• Develop and maintain strong relationships with community organizations, NGOs, and service providers.
• Manage a caseload of clients, track progress, and document all interactions and outcomes effectively.
• Organize and promote virtual community engagement events and support groups.
• Identify emerging community needs and propose relevant support initiatives.

Requirements

• A relevant degree or diploma in Social Work, Psychology, or a related field.
• Proven experience in community development, social services, or client support.
• Excellent virtual communication and interpersonal skills.
• Proficiency in using digital collaboration tools and case management software.
• Strong organizational abilities and the capacity to work autonomously.
• Deep understanding of the social landscape and available resources within the Cape Town region.

Benefits

• Competitive remote salary.
• Flexible work schedule and the ability to work from home.
• Professional development opportunities and ongoing training.
• A chance to make a real difference in people's lives.
• Contribution to a forward-thinking organization with a focus on social good.