Consultant - Veeva Safety - Managed Services (Remote)

Role: Drug Safety and Pharmacovigilance Consultant

Veeva is looking for Drug Safety and Pharmacovigilance consultants to join the Managed Services team and support our Vault Safety solution after implementation.

As a Safety Consultant, you will support a group of biopharmaceutical customers assigned to you. Your tasks will include:

• Understanding business processes and providing guidance.
• Discussing Vault changes and applying required configurations.
• Collaborating with cross‑functional teams, shaping ideas, and enhancing the delivery model.
• Communicating customer requirements to product management and meeting evolving industry needs.
• Adapting to new technology and learning rapidly.

To thrive in this role, you are able to adapt and learn new technology; you have experience configuring, supporting, or implementing software solutions; you enjoy working with customers, speak fluent English, and have strong communication and presentation skills; you work well in fast‑paced environments and are a team player.

If you have yet to gain direct experience in IT, knowledge of Drug Safety, Pharmacovigilance and the industry is highly valued. Our team will support you with training, mentoring, and intensive learning of the Veeva Safety solution and configuration.

This is a remote, full‑time role based in Europe, with occasional travel to the Veeva Budapest site. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status.

Responsibilities

• Help keep up to date and implement new features within the Veeva Safety suite.
• Work closely with customer business and IT staff to understand requirements.
• Think critically to help design the solution customers request and anticipate needs.
• Act as customer liaison, managing communication between implementation and maintenance teams, stakeholders, and internal Veeva Product teams.
• Guide customers in adopting Vault and industry best practices as part of post‑implementation programs.
• Drive change management methodology for customers switching from on‑premises to SaaS solutions.

Requirements

• 2.5+ years of experience in a Life sciences position (ideally in a Drug Safety / Pharmacovigilance related position, e.g. case processing on major platforms).
• 4+ years of experience configuring, supporting, or implementing software solutions in a customer‑facing role.
• Excellent verbal and written communication skills in English.
• Experience working in a consulting and/or customer‑facing role.
• At least a Bachelor’s degree or equivalent years of experience in relevant fields, ideally in life sciences/healthcare or STEM, and/or postgraduate studies related to PV/Clinical Trials.

Nice to Have

• Experience with configuring, supporting, or implementing software solutions, ideally content management software.
• SaaS/Cloud experience.
• Direct experience with regulated systems or data‑driven applications such as Veeva Vault solutions, ArisG, Oracle Argus or similar technologies used in drug safety and pharmacovigilance.
• Proficiency in additional European language(s).

Perks & Benefits

• Private medical insurance.
• Health & wellness programs.
• 1% charitable giving program.
• Mentorship programs.

Compensation

• Total compensation: 160,000 - 265,000 PLN.
• Compensation may include variable bonus and/or stock bonus. Base compensation is determined per qualifications, experience, and expected contributions.

Equal Opportunity Employer & Accommodations

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.