Das ist der Job
Handle inbound call volume, expecting 30-35 post-sales calls/chats per day.
Darum lohnt es sich
Mental health coverage, gender affirming and family building benefits, paid parental leave. Provide single call resolution and handle escalations to the best of your ability. Maintain customer records in Salesforce.com and report issues using ServiceNow. Qualifications High School diploma or equivalent required.
Minimum 1-2 years in a customer-facing, fast-paced service role. Ability to type 40+ WPM for phones and 45+ for chat. Medical, dental, vision, paid time off, life insurance, and 401(k) with company match. Associate discounts and community involvement opportunities.
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