Customer Marketing Manager (Fully Remote)

Darum lohnt es sich

How we work • We value diversity, ask thoughtful questions, and build with empathy for customers and each other. • Our workforce is fully remote, with team-wide meetings inclusive of all North American time zones.

Overview • Ethena combines top-rated compliance training with intelligent AI that adapts to your company's unique brand, roles, and policies. • We support 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate.

What you\'ll do • Own email communications and lifecycle marketing to drive expansion and upsell within existing accounts. • Run customer webinars, manage a customer advisory board, and capture customer stories for advocacy. • Build and manage reference programs and peer review platforms to support growth.

What makes a great candidate • You have customer marketing experience at a B2B SaaS company and a revenue mindset. • You are a storyteller with cross-functional range and a bias toward action. • You are fluent in MarTech and AI, with HubSpot experience and curiosity about compliance.

Ethena provides compliance training that customizes itself to your company, combining top-rated content with AI to adapt training to your brand, roles, and policies.

They support over 1 million learners across 2,000+ organizations with a 93% learner approval rating and 96% customer renewal rate, fostering a fully remote, diverse, and empathetic culture.