Das ist der Job
Monitor and manage Level 1 support requests during assigned coverage hours.
Darum lohnt es sich
Why This Role:
Join a growing team building a stronger support model with growth potential. It is a growing SaaS support team with a focus on mission-driven clients.
#J-18808-Ljbffr Respond to customers through chat, email, phone, and screen-sharing. Troubleshoot and resolve software, account, workflow, and usage questions.
What We Are Looking For:
Full professional English fluency with prior customer support or help desk experience. Strong written communication and ability to explain steps clearly. Comfort with support tools like Intercom, HubSpot, Zendesk, or Freshdesk. Support customers doing meaningful work in their communities.
Work remotely from the Philippines with a consistent schedule. Urrly
This company provides software for nonprofits, hospitals, governments, and volunteer-powered organizations.
