Danish Speaking - Customer Service Agent (Fintech/banking) Remote in Bulgaria

Das ist der Job

Base pay range is provided by Next Job Abroad; actual pay will be based on skills and experience.

Darum lohnt es sich

Base pay range BGN38,000.00/yr - BGN40,000.00/yr Responsibilities Engage with customers in Danish and English regarding their banking needs and inquiries Utilize sales expertise to identify opportunities for upselling banking products and services Support customers in navigating account setups, product applications, and transactions Collaborate with the sales team to achieve collective goals and targets Address and resolve customer complaints and issues promptly Maintain accurate records of customer interactions and transactions Stay updated on banking policies and market trends to provide informed assistance Requirements Fluent in Danish and proficient in English; knowledge of additional languages is a plus Proven experience in customer service, particularly in a banking or sales capacity, is required Demonstrated sales skills with a history of achieving sales objectives Excellent communication abilities, both verbal and written Capacity to work under pressure and prioritize tasks efficiently Familiarity with banking software and CRM systems is preferred Willingness to relocate to Malta and integrate into a new working environment Benefits Fully paid relocation package, hotel and flight Moving assistance and support in finding your perfect place to stay Career growth opportunities in a renowned global bank International & diverse work environment Competitive performance bonuses Live in Bulgaria with a lower cost of living while working for a global bank Yearly salary €21.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events and community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) This is more than just a job: an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life Details Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way.

Overview Danish Speaking - Customer Service Agent (Fintech/banking) Remote in Bulgaria This role is a Danish-speaking bank customer service position with responsibilities including engaging with customers in Danish and English, supporting banking product activities, and sales-oriented customer interactions.

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