Das ist der Job
Job Summary
French Proficiency: All head office associates must be proficient in French, spoken and written.
Darum lohnt es sich
This person will work closely with IT, product, operations, store support, and vendor teams to ensure the reliability, performance, and continuous improvement of the mobility platform. Collaborate with business and support teams to assess, prioritize, and resolve incidents.
Remote Location: The selected candidate must reside within 250 km of our Boucherville (QC) office. The incumbent will play a key role in supporting, stabilizing, and evolving mobility applications and integration systems.
The primary mandate will be to investigate, diagnose, and resolve production incidents impacting mobile applications, backend services, APIs, data flows, and integrations with enterprise systems. The ideal candidate has strong analytical skills, excellent problem‑solving abilities, and a solid understanding of complex distributed environments.
Main Responsibilities Investigate and resolve production incidents affecting mobile applications, backend services, and integration layers. Perform root cause analysis on data discrepancies, transaction failures, and service outages. Monitor systems, application logs, and pipelines to detect anomalies and proactively prevent issues.
Implement resiliency patterns such as retry, circuit breaker, and fallback to improve system stability.
