Das ist der Job
We are actively seeking candidates to fill a current, open position.
Darum lohnt es sich
Empire Life is looking to hire a Director Group Customer Service & Operations to join our Group Operations team! As the Director Group Customer Service & Operations, you will drive operational excellence by using data-driven insights and technology to evolve the service delivery model for group benefits.
In this high-impact role, you will drive operational excellence and process innovation, managing a multi-disciplinary team to deliver expert solutions that directly enhance the customer experience.
Director Group Customer Service & Operations
Location: Remote - Anywhere in Canada or if close to an office - Hybrid - Kingston, Toronto or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $155,250 - $222,640.
This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Why pursue this opportunity
Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence. The environment - we understand the importance of work-life balance and strive to provi