Executive Catering Manager (Remote)

About the Role

Our client, a dynamic and rapidly expanding hospitality group, is seeking a highly experienced and motivated Executive Catering Manager to lead their remote catering operations. This is a unique opportunity to join a forward-thinking company that champions a remote-first work environment. You will be instrumental in shaping the future of our catering services, ensuring exceptional quality and client satisfaction across all digital touchpoints and managed locations. The ideal candidate possesses a proven track record in high-volume catering management, a strategic mindset, and an innate ability to drive operational excellence from a distance. This role demands a proactive approach to problem-solving and a passion for delivering outstanding culinary experiences without direct on-site supervision.

You will be the central point of contact for all catering-related inquiries and strategic development within the organization, focusing on scalable solutions and efficient resource allocation. Your expertise will be crucial in maintaining our brand's reputation for excellence in event catering, even in a fully remote setting. We are looking for a leader who can inspire and manage teams effectively, foster strong client relationships, and implement innovative strategies that align with our business objectives and the evolving demands of the catering industry. This position requires a self-starter who thrives in an autonomous work environment and is committed to achieving measurable results.

Key Responsibilities

• Develop and implement comprehensive catering strategies aligned with company goals and market trends.
• Oversee all aspects of catering operations, including menu planning, event execution, staffing, and quality control, remotely.
• Manage budget, including cost control, revenue generation, and profitability for all catering activities.
• Cultivate and maintain strong relationships with clients, vendors, and internal stakeholders through effective communication channels.
• Lead, mentor, and manage remote catering teams, ensuring high performance and professional development.
• Monitor industry best practices and implement innovative solutions to enhance service delivery and operational efficiency.
• Ensure compliance with all health, safety, and sanitation regulations across all operational areas.
• Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth.
• Plan and execute catering for a diverse range of events, from intimate gatherings to large-scale corporate functions, ensuring flawless delivery.
• Collaborate with marketing and sales teams to develop promotional strategies and expand the client base.

Requirements

• Minimum of 8 years of progressive experience in catering management, with at least 3 years in a senior leadership role.
• Proven ability to manage remote teams and operations effectively.
• Strong understanding of culinary trends, food safety, and event planning logistics.
• Excellent financial acumen, including budgeting, forecasting, and P&L management.
• Exceptional communication, interpersonal, and negotiation skills.
• Proficiency in catering management software and virtual collaboration tools.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Demonstrated ability to work autonomously and make sound decisions in a remote environment.
• Must possess strong leadership qualities and a passion for service excellence.
• Experience in a remote-first company culture is highly desirable.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to shape and lead a fully remote catering division.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holiday leave.
• Professional development and training opportunities.
• Contribution to retirement savings plan.
• Access to cutting-edge technology and tools for remote work.
• A supportive and collaborative virtual work environment.
• Performance-based bonuses and incentives.
• The flexibility and autonomy inherent in a remote-first role.