Family Support Counselor (Remote)

About the Role

Our client is seeking a skilled and empathetic Family Support Counselor to join their expanding team, operating entirely remotely. This role is crucial in providing accessible counseling and support services to families and individuals experiencing various life challenges, from relationship difficulties to parenting concerns and stress management. You will leverage digital platforms to deliver impactful interventions, helping clients build resilience and improve their well-being from the comfort of their own homes. This is an exciting opportunity to be at the forefront of remote mental health and social support services, serving clients nationwide.

Key Responsibilities

• Conduct virtual counseling sessions with individuals, couples, and families via secure video conferencing.
• Develop personalized support plans and provide psycho-education on relevant topics.
• Offer crisis intervention and emotional support to clients experiencing distress.
• Collaborate with other remote healthcare professionals to ensure holistic client care.
• Maintain detailed and confidential electronic client records and progress notes.
• Facilitate online psycho-educational workshops and support groups as needed.

Requirements

• Master's degree in Counseling, Social Work, Psychology, or a related field.
• Professional registration and licensing (e.g., HPCSA, SACSSP).
• Minimum of 3 years of experience providing family and individual counseling.
• Demonstrated proficiency with telehealth platforms and virtual communication tools.
• Excellent active listening, empathy, and problem-solving skills.
• Ability to establish rapport and build trust remotely.

Benefits

• Competitive remote salary and performance incentives.
• Flexible working hours and the ability to work from anywhere within South Africa.
• Comprehensive health insurance and wellness programs.
• Generous allowance for home office setup and ongoing technology support.
• Opportunities for continuous professional development in digital mental health.