(fluent Dutch) Customer Support Consultant (South Africa, remotely)

Das ist der Job

Who Are We?

Darum lohnt es sich

What You Will Do • Deliver outstanding customer support via phone calls, chats and emails • Build strong and lasting customer relationships • Keep up with evolving tools and technology • Handle sensitive customer data with care and security • Apply the latest and greatest customer happiness practices • Maintain deep understanding of client solutions and meet KPIs • Communicate with developers and cross‑functional specialists What You Need to Succeed • Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level • Experience in customer support for at least 6 months • Positive, proactive and responsible attitude • Personal computer (at least 8GB of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will Be a Great Plus • Experience in sales • Experience with CRM systems Benefits • Fixed schedule: Monday‑Friday, 9 AM‑5 PM, CET • Opportunity to cooperate fully remotely • Inclusive international environment • Compensation in USD • Rewards for referring friends • Balance between project workload and personal time, plus an internal health policy • Responsive leadership interested in your development and long‑lasting cooperation • Greenhouse conditions for self‑development • A culture built on trust, with no time‑tracking requirements • The items listed in this section may vary depending on the terms of your engagement.

Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.

The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected Seniority Level • Associate Employment Type • Contract Job Function • Customer Service Industries • IT Services and IT Consulting We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

SupportYourApp is a global Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm, and MacPaw in 30+ countries since 2010. We support clients in 60 languages across diverse industries.

Join our community as a Customer Support Consultant and thrive in a multicultural, multilingual environment while working from home. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. Johannesburg, Gauteng, South Africa – $1,200.00–$1,500.00 – 1 day ago