Darum lohnt es sich
German-Speaking Customer Service Representative
Umhlanga, South Africa (Remote)
Start Date: 30 April 2026
R20,000 – R25,000 per month + Benefits
24/7 Rotational Shifts
We are currently hiring German-speaking Customer Service Representatives to join an international customer support team based in Umhlanga.
Key Responsibilities
• Provide professional customer support via phone, email, or chat
• Assist with inquiries, orders, returns, and general account support
• Resolve customer issues efficiently while ensuring high service quality
• Accurately document interactions in internal systems
• Collaborate with internal teams to ensure seamless service delivery
Requirements
• German language proficiency between B2 and C2 level (written & spoken)
• Good command of English for internal communication
• Matric / Grade 12 qualification (essential)
• Previous customer service or call centre experience is advantageous
• Strong communication and problem-solving skills
• Comfortable working rotational shifts (including weekends if required)
• Basic computer literacy
• Ability to perform well in a fast-paced environment
Whats Offered
• Competitive salary + benefits
• Relocation support package
• Structured onboarding and training
• International work environment
• Career growth opportunities
If you are interested, feel free to apply or reach out directly for more details.
If you are customer-focused, solution-oriented, and fluent in German, this is an exciting opportunity to grow your career in a fast-paced environment.
