Das ist der Job
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California.
Darum lohnt es sich
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions.
By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
About the Role
As an Implementation Manager, you will lead our clients’ onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.
You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to value.
Key Responsibilities Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients. Successfully handle onboarding of multiple clients simultaneously Understand clients’ business objectives Understand clients’ technical requirements which may require leading technical dis
