IT Technical Business Analyst (Remote) JP834

Das ist der Job

This role will focus on improving workflows, ensuring license compliance, and enhancing service delivery standards.

Darum lohnt es sich

Responsibilities • Collaborate with multi‑disciplinary teams to design and implement governance and issue resolution processes • Research and evaluate technology trends to inform solution design • Architect new IT services, develop solution papers, and test plans • Evaluate current services and recommend remedial actions where required • Assist in determining hardware/software requirements and support proof‑of‑concept rollouts • Provide quality control on production implementations and communicate operational guidelines • Review new service and technology requests, assess impacts, and recommend remediation • Develop project plans, schedules, and estimates for architectural deployments • Document technical recommendations and provide guidance to management and project teams • Ensure change management processes are followed and risks/issues are tracked • Provide reporting on project status, time tracking, and deliverables • Leverage AI tools to increase efficiency and enhance project delivery outcomes Qualifications Candidates must meet one of the following: • University graduation in business, management, or related discipline and 4 years of project coordination experience; OR • Two‑year diploma in business, management, or related discipline and 6 years of project coordination experience; OR • One‑year certificate in business, management, or related discipline and 7 years of project coordination experience; OR • Eight years of project coordination experience Experience Requirements • Translating business requirements into detailed technical requirements in enterprise IT environments (5 years) • Defining project scope and goals with business stakeholders (5 years) • Developing project deliverables such as charters, business cases, briefing notes, status reports, risk logs, closures, and dashboards (5 years) • Project management experience (5 years) • Facilitating business process development and re‑engineering workshops (3 years) • Managing multiple projects concurrently (5 years) • Implementing IT solutions with resources from multiple teams or organizations (4 years) • Drafting business and technical documentation (5 years) • Gathering requirements from diverse stakeholders including vendors (3 years) • Coordinating governance and issue resolution processes for Software Asset Management or catalogues in large environments (2 years) • Coordinating IT infrastructure projects in enterprise environments (2 years) • Building positive stakeholder relationships including executive level (5 years) • Leading and facilitating stakeholder meetings (4 years) • Leading change management and communication planning (5 years) • Working in enterprise architecture environments (4 years) Project Coordinator – Software Asset Management We are seeking a Project Coordinator to support the development and implementation of governance and issue resolution processes for Software Asset Management and the creation of a certified software list for end‑user workstations.