Member Intake Coordinator (Fully Remote)

• You’ll make 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through the intake process with efficiency and warmth. • You’ll own the member relationship from first outreach through handoff to the Care team, persuading undecided members with clear articulation of Leap’s value. • You’ll partner closely with Care Guides, Member Growth, and Care Operations, while having a real voice in how this function evolves as we grow.