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About this role As the Senior Team Lead for Data Science – Courier Pay & Incentives, you will be the strategic leader responsible for maximising the impact of our real-time courier incentive systems on supply quality, earnings fairness, and operational efficiency across our global delivery network.
Your team sits at the intersection of economics, real-time ML, and logistics operations. That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity, or, as we say, everything is on the table. We are a leading global online food delivery marketplace.
Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers. This is a high-impact, real-time-first leadership role.
Courier pay and incentive systems operate under strict latency and fairness constraints — decisions made in milliseconds affect earnings for hundreds of thousands of couriers and directly shape supply availability at the moment demand arrives.
You will own the data science strategy for courier compensation models, dynamic boost and surge mechanisms, engagement incentives, and the behavioural analytics that underpin fair and effective pay design. Experience in real-time systems, experimentation at scale, and economic modelling is essential for providing credible technical leadership to a
