Darum lohnt es sich
Overview
Walnut Insurance, https://www.gowalnut.com, is the leader in embedded insurance with investors and customers from leading institutions like National Bank, TELUS and Wealthsimple. We partner with leading brands to power and seamlessly integrate insurance products that are aligned with customer needs and relevant journeys.
What you'll do
• Be customer focused and respond to inbound leads and questions while working remotely
• Demonstrate effective service skills by providing options for customers to fit their unique insurance needs
• Effectively communicate by telephone and email to resolve issues, describe programs & services to customers and when appropriate
• Be Walnut’s Damage Insurance licensed representative in Quebec to the support the launch and growth of embedded programs
What you’ll bring to the table
• AMF Damage Insurance license required to be able to offer property and auto insurance
• Exceptional written and verbal communication skills
• Strong computer skills including Microsoft Office, Google Workspace suite and adaptable to change
• Effective use of time management and the ability to be a self-starter
• Able to work in a fast-paced environment and to multitask
• Collect relevant information systematically and through probing questions to process inquiries quickly and accurately
Bilingual
French and English
Life insurance experience
• Life insurance experience and active license would be a big plus
• Familiarity with CRM software (Salesforce, Hubspot, etc.) also a bonus
What you’ll get
• Exceptional career development opportunities
• We’ll support your professional development education and licensing
Compensation
• Looking for an individual part-time initially and would expect that they may have other commitments
• This is a flexible role and would not require specific hours
• Compensation will depend on mutually agreed upon availability and experience
