Remote Catering Coordinator

About the Role

Our client is seeking a highly organized and proactive Remote Catering Coordinator to manage client inquiries and event logistics from a distance. In this fully remote position, you will be the primary point of contact for clients, guiding them through menu selection, service options, and event planning details. Your role is vital in ensuring that our client's catering services are seamlessly organized and executed for events occurring across various locations. This role demands exceptional communication skills, meticulous attention to detail, and the ability to manage multiple projects concurrently in a virtual setting.

Key Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and virtual meetings, providing detailed information on catering services and menus.
• Coordinate with clients to develop customized catering packages that meet their specific needs, budget, and event style.
• Liaise with the on-site catering teams to ensure accurate communication of event details, guest counts, and special requirements.
• Manage event calendars, bookings, and confirmations, ensuring all details are accurately recorded and communicated.
• Prepare and send proposals, contracts, and invoices to clients, and track payments.
• Troubleshoot any potential issues or client concerns remotely, ensuring a high level of customer satisfaction.

Requirements

• Previous experience in event planning, coordination, or customer service within the catering or hospitality industry.
• Excellent verbal and written communication skills, with the ability to build rapport virtually.
• Strong organizational skills and meticulous attention to detail, essential for managing multiple remote events.
• Proficiency with event management software and virtual communication tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
• A proactive approach to problem-solving and a dedication to client satisfaction.

Benefits

• Competitive salary and a supportive remote work environment.
• Opportunity to work with a diverse range of clients and events from the comfort of your home.
• Professional development and training tailored for remote roles.
• Flexible working hours, within operational needs.
• Be part of a forward-thinking company that embraces remote collaboration.