Remote Cleaning Services Coordinator

About the Role

Our client is seeking an efficient and communicative Remote Cleaning Services Coordinator to manage and oversee the daily operations of their cleaning teams across multiple sites. This role is fully remote, focusing on scheduling, resource allocation, quality assurance, and client communication without direct physical presence. You will ensure that cleaning services meet high standards of hygiene and client satisfaction by effectively managing staff and resources through digital platforms. This is an ideal position for someone with strong organizational skills and experience in service coordination who thrives in a remote work environment.

Key Responsibilities

• Coordinate daily cleaning schedules and assignments for cleaning staff across various locations.
• Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback regarding cleaning services.
• Monitor service performance, conduct virtual quality checks, and ensure adherence to cleaning protocols and standards.
• Manage inventory of cleaning supplies and equipment, coordinating timely replenishment and distribution.
• Process timesheets and work orders, ensuring accurate record-keeping for payroll and billing.
• Collaborate with management to develop and implement strategies for service improvement and efficiency.

Requirements

• Proven experience in service coordination , operations management, or a similar role, preferably within the cleaning or facilities management industry.
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Strong communication and interpersonal skills, with experience in client relations and remote team management.
• Proficiency in scheduling software, CRM systems, and standard office productivity tools.
• Understanding of cleaning best practices and health and safety standards.

Benefits

• Competitive salary and potential for performance-based incentives.
• Enjoy the flexibility of a fully remote work arrangement.
• Comprehensive health, dental, and vision insurance benefits.
• Opportunities for career growth within a growing organization.
• A supportive and collaborative remote work culture.