Das ist der Job
This is a remote position , and all necessary equipment will be provided.
Darum lohnt es sich
Remote Customer Advisor for HBO Max (German Speaker) Turkey-based
Job Openings Remote Customer Advisor for HBO Max (German Speaker) Turkey-based
About the job Remote Customer Advisor for HBO Max (German Speaker) Turkey-based
About the Role
We are looking for German-speaking Customer Support Advisors to support users of HBO Max streaming platforms.
You will assist customers with technical issues, account and content inquiries, and subscription-related questions across multiple channels.
Project: HBO Max
Contract: Full-Time
Location: Remote (only residents in Turkey)
Languages Required: German C1, English B1
Shifts : Rotating shift schedule (5 days per week)
Summer Shifts 10:00‑19:00, 13:00‑22:00, 16:00‑01:00
Winter Shifts 11:00‑20:00, 14:00‑23:00, 17:00‑02:00
Responsibilities Provide customer support through phone, email, chat and social media Assist customers with technical issues, account and content inquiries Follow internal processes and escalate cases when needed Deliver service with empathy, accuracy, and professionalism Your Profile Fluent in German (C1) and English (B1) Strong communication, problem-solving, and multitasking skills Turk
