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BikesOnline Australia is searching for a Customer Interactions Manager to lead the Australian customer-facing teams, ensuring high levels of satisfaction and loyalty. You will oversee daily operations across customer service, warranty, and technical support, aiming to enhance service efficiency through innovative solutions.
The ideal candidate possesses a strong technical understanding of bicycle components and substantial managerial experience, ideally in retail or e-commerce. You'll play a key role in implementing processes that elevate customer experience to the highest standards.
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