Das ist der Job
What will you do?
Darum lohnt es sich
Role Overview
We are seeking a dynamic, customer‑facing Customer Sales Engineer to serve as the primary technical and product expert for our Account Management team. Collaborate with the team to improve the trial/POC experience by identifying key insights and trends, and developing solutions to mitigate them.
The primary focus is supporting customer expansion by partnering with Account Managers during complex renewal and upsell opportunities. Drive product activation during the renewal and expansion cycle by providing an excellent experience to our existing customers. Support customers during trials / proof of concepts (POC) of the platform.
Identify existing customer pain points and challenges during trials/POCs of additional products while defining their goals and influencing their requirements. Serve as the technical point of contact for any support queries during the renewal and expansion cycle. Assist with customer security assessments, RFPs, and business cases as required.
What do we need from you? 3+ years of experience in a customer‑facing, post‑sales technical role such as a Renewals focused Sales Engineer, Solutions Consultant, Sales Consultant, or Technical Account Manager; experience in a post‑sales or expansion‑focused role is highly preferred.
Commercial acumen: comfortable and effective in a revenue‑driven environment, part
