Remote Insurance Policy Administrator

About the Role

Our client is actively recruiting a dedicated and self-disciplined Remote Insurance Policy Administrator to join their expanding virtual team, based out of Klerksdorp but operating entirely online. This role involves the comprehensive management of insurance policies, including issuance, endorsements, renewals, and client queries, all handled remotely. You will be a vital point of contact for policyholders, providing exceptional administrative support and ensuring policy details are accurately maintained within our digital systems. This position offers the unique advantage of a fully remote work setup, perfect for individuals who excel in autonomous work environments and seek a stable career in the insurance sector.

Key Responsibilities

• Manage the administration of various insurance policies, including new business, renewals, and endorsements.
• Process policy changes and updates accurately in the policy administration system.
• Respond to policyholder inquiries via email, phone, and chat support in a timely and professional manner.
• Generate policy documents, certificates, and other correspondence.
• Collaborate with the sales and claims departments to ensure seamless customer experience.
• Maintain accurate and organized digital records of all policy-related information.

Requirements

• Previous experience in an administrative or customer service role, ideally within the insurance industry.
• Exceptional organizational skills and the ability to manage multiple tasks remotely.
• Strong proficiency with computer systems, including CRM and policy administration software.
• Excellent written and verbal communication skills, suitable for remote interaction.
• Demonstrated ability to work independently with minimal supervision.
• A reliable internet connection and a dedicated home office setup.

Benefits

• Fully remote position offering maximum flexibility and work-life balance.
• Competitive salary and potential for annual bonuses.
• Comprehensive health insurance coverage.
• Paid time off and company holidays.
• Opportunities for virtual training and professional development.