Remote Occupational Return to Work Specialist

Reasons to Join Our Team!

• Competitive Base Salary
• Attractive Profit Sharing Plan
• Comprehensive Benefits Program
• Pension Plan
• Company Stock Purchase through payroll deduction
• Scholarship Program
• Educational Reimbursement Program

We are seeking an Occupational Return to Work Specialist to support the management of occupational injury and illness claims as part of the Corporate Health & Safety function. This role combines strong administrative and case-management skills with knowledge of health sciences, occupational health, disability management, and functional abilities to support effective occupational claims management and return-to-work processes.

The successful candidate will work closely with managers, supervisors, workers, and our third-party disability management provider. Responsibilities include coordinating claims and documentation, reviewing medical and functional information, identifying matters requiring clarification or follow-up, and monitoring claims to ensure timely communication and alignment with organizational expectations.

This position is well suited to a candidate with a background in Nursing (RN/LPN), Health Sciences, Biomechanics, Occupational Health, Disability Management, Kinesiology, Rehabilitation Sciences, or a related field.

Vacancy Status: Existing Vacancy

Salary: $68,000/year

This is a full-time, salaried position offering the potential for remote work. The position is 40 hours per week and is open to candidates located anywhere in Canada.

Job Responsibilities:

• Support the development and continuous improvement of occupational claims management processes and provide guidance and training to managers and supervisors..
• Initiate and coordinate occupational injury and illness claims with the third-party disability management provider and internal incident management system.
• Ensure branches provide complete and timely incident, injury, medical, and return-to-work documentation.
• Review medical and functional information, including Functional Abilities Reports, and identify discrepancies, inconsistencies, or matters requiring further clarification or assessment.
• Monitor active claims and identify emerging concerns, delays, or other issues requiring follow-up or intervention.
• Act as the primary liaison between branches and the third-party disability management provider, ensuring timely and appropriate information exchange and follow-up.
• Support the development of appropriate modified work and return-to-work plans based on functional restrictions and operational requirements.
• Monitor the third-party provider’s management of assigned claims to ensure established processes, service expectations, communication requirements, and return-to-work practices are followed.
• Provide guidance to managers, supervisors, workers, and other stakeholders regarding occupational claims, functional restrictions, return-to-work considerations, and claims-management processes.
• Maintain knowledge of applicable provincial workers' compensation legislation, reporting requirements, claim-management practices, and appeal procedures.
• Coordinate work-from-home assignments where appropriate and serve as a primary point of contact for the injured worker throughout the assignment.
• Obtain and preserve video or other relevant evidence related to workplace incidents, where appropriate.
• Review incident information and trends to identify opportunities for corrective action, prevention, and education.
• Maintain accurate, confidential, and well-organized claim documentation and records.

Qualifications and skills required:

• Post-secondary education in Nursing (RN/LPN), Health Sciences, Biomechanics, Occupational Health, Disability Management, Kinesiology, Rehabilitation Sciences, or a related field is strongly preferred.
• Experience in occupational claims, disability management, workers' compensation, occupational health and safety, insurance, healthcare administration, or a related field is an asset.
• Strong understanding of medical terminology, injury mechanisms, functional limitations, and workers' compensation/disability management terminology.
• Ability to critically review medical and functional information and identify matters requiring clarification or further review.
• Strong administrative and organizational skills, with the ability to manage multiple active claims, deadlines, and competing priorities.
• Working knowledge of applicable provincial workers' compensation legislation and reporting requirements, or the ability to develop this knowledge quickly.
• Strong written and verbal communication skills, with the ability to work effectively with workers, managers, supervisors, healthcare/disability professionals, and external service providers.
• Ability to handle confidential and sensitive employee information with discretion and professionalism and in accordance with applicable privacy requirements.
• Proficiency with Microsoft Office Suite and related software.
• Strong attention to detail and ability to identify inconsistencies, follow up on missing information, and maintain accurate documentation.
• Bilingualism (English/French) is strongly preferred.

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.

• Links
• Russel Metals on Instagram:https://www.instagram.com/russelmetals/
• Careers Page:https://www.russelmetals.com/en/careers/
• LinkedIn:https://www.linkedin.com/company/russel-metals/about/
• Russel Metals Website:https://www.russelmetals.com/en/
• #INDLW