Remote Retail E-commerce Specialist

About the Role

Our client is seeking a dedicated Remote Retail E-commerce Specialist to manage and grow their online sales channels. This fully remote position requires expertise in e-commerce platforms, digital marketing, and online customer experience to drive online revenue and brand presence. You will be responsible for optimizing product listings, managing online campaigns, and ensuring a seamless shopping experience for customers browsing from anywhere. This is an ideal opportunity for a self-motivated professional to shape the online retail strategy from their home office, contributing significantly to the company's digital growth, operating from any location in South Africa, with a focus on serving customers nationally.

Key Responsibilities

• Manage and optimize the company's e-commerce website and product catalog for maximum visibility and conversion.

• Develop and execute digital marketing strategies, including SEO, SEM, social media, and email marketing campaigns.

• Analyze website traffic and sales data to identify trends, insights, and opportunities for improvement.

• Ensure a superior online customer experience, from website navigation to checkout and post-purchase support.

• Collaborate with marketing, sales, and IT teams to implement new features and functionalities.

• Monitor competitor activities and industry trends to maintain a competitive edge in the online marketplace.

Requirements

• Proven experience in e-commerce management and digital marketing, preferably in a retail context.

• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).

• Strong understanding of SEO, SEM, social media marketing, and email marketing principles.

• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

• Strong written and verbal communication skills, essential for a remote role.

• Self-disciplined and capable of managing workload independently in a remote setting.

Benefits

• Competitive salary with performance-based incentives for online sales growth.

• Fully remote work arrangement, offering maximum flexibility and work-life balance.

• Opportunities for professional development in the rapidly evolving e-commerce landscape.

• Contribution to medical aid and retirement savings.

• A culture that supports innovation and remote collaboration.