Remote Social Care Navigator

Darum lohnt es sich

About the Role Our client is seeking a dedicated and resourceful Remote Social Care Navigator to join their expanding team, supporting individuals primarily in the Tembisa area.

Requirements • Proven experience in social work, case management, or a related community support role. • Excellent understanding of social services, healthcare systems, and available community resources. • Strong proficiency with virtual communication tools (e.g., Zoom, Teams) and digital case management software. • Exceptional written and verbal communication skills, with the ability to empathize and build trust remotely. • Demonstrated ability to work independently and manage a caseload autonomously from a home office. • Relevant degree or certification in social work, counseling, or a related field.

Benefits • Competitive annual salary with remote work stipend. • Comprehensive health and wellness benefits package. • Flexible remote work schedule, promoting work-life balance. • Access to online professional development and training opportunities.A mission-driven organization focused on social impact and client well-being.

This pivotal role involves guiding clients through complex social support systems, connecting them with vital resources, and ensuring they receive comprehensive assistance.

As a fully remote position, you will leverage digital tools and platforms to maintain consistent contact and support for clients, regardless of their location within the designated service area.

This is a unique opportunity for a proactive individual passionate about social justice and community empowerment, working from the comfort of their own home while making a significant impact in Gauteng .

Key Responsibilities • Conduct virtual client needs assessments and develop individualized service plans. • Provide remote guidance and support for accessing social services, healthcare, and educational opportunities. • Connect clients with appropriate community agencies and resources through digital outreach and coordination. • Maintain detailed client records and track service utilization via a secure online portal. • Advocate for clients' needs and assist in navigating bureaucratic processes remotely. • Facilitate virtual support groups and information sessions for clients and their families.