Remote Surf School Manager

About the Role

Our client, a leading online surf education platform, is seeking a motivated and organized Remote Surf School Manager to oversee its global operations. This position requires exceptional organizational skills and a deep understanding of surf culture and instruction. You will be responsible for managing a network of remote instructors, developing online curriculum, coordinating scheduling, and ensuring a seamless and high-quality learning experience for students worldwide. This is a unique opportunity to manage a dynamic surf school entirely from your home office, contributing to the growth of accessible surf education.

Key Responsibilities

• Manage and coordinate a global network of remote surf instructors, ensuring consistent quality and adherence to curriculum standards.
• Develop, update, and refine online surf lesson plans, tutorials, and educational content.
• Oversee the scheduling of online and in-person surf lessons, ensuring optimal resource allocation and client satisfaction.
• Implement and manage customer service protocols to address student inquiries and feedback effectively.
• Monitor key performance indicators for the surf school, analyzing data to identify areas for improvement and growth.
• Collaborate with marketing teams to promote surf school offerings and drive student enrollment for our client's services, reaching aspiring surfers globally.

Requirements

• Minimum of 3 years of experience in managing operations or educational programs, preferably within the sports or leisure industry.
• Strong understanding of surf instruction methodologies and safety practices.
• Excellent organizational, project management, and time management skills, essential for remote work.
• Proficiency with online learning platforms, scheduling software, and communication tools.
• Exceptional communication and interpersonal skills, with the ability to effectively manage remote teams.
• A passion for surfing and promoting its benefits to a wide audience, regardless of location.

Benefits

• Competitive annual salary and remote work flexibility.
• Opportunity to shape the future of online surf education from anywhere.
• Allowance for home office setup and professional development.
• Discounts on surf gear and partner surf experiences.
• Be part of an innovative and passionate team dedicated to sharing the joy of surfing worldwide.