Remote Telecom Network Specialist

About the Role

Our client is looking for a dedicated Remote Telecom Network Specialist to join their expanding team, supporting operations across various regions. This position is fully remote, allowing you to contribute from the comfort of your home office. You will be responsible for the remote management, monitoring, and support of complex telecommunications networks, ensuring continuous uptime and optimal performance. This role offers a unique opportunity for an experienced professional to excel in a flexible, remote-first environment within the innovative telecoms sector.

Key Responsibilities

• Remotely monitor network performance, identify potential issues, and implement proactive solutions.
• Provide Tier 2/3 technical support for network-related incidents and requests.
• Perform configuration changes and updates on network devices via remote access tools.
• Collaborate with field teams and other technical departments to resolve complex issues.
• Maintain accurate network documentation and contribute to knowledge base articles.
• Participate in on-call rotations for emergency network support.

Requirements

• Bachelor's degree in Computer Science, Telecommunications, or a related field.
• Minimum of 5 years of experience in telecom network operations or support.
• Strong knowledge of IP networking, routing protocols (BGP, OSPF), and VPNs.
• Experience with network monitoring tools (e.g., Nagios, Zabbix) and ticketing systems.
• Excellent troubleshooting skills and the ability to work independently.
• Strong communication and collaboration skills for remote team interaction.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive remote work setup support.
• Full health, dental, and vision insurance coverage.
• Generous paid time off and remote work flexibility.
• Opportunities for continuous learning and professional development.
• A culture that fosters remote collaboration and employee well-being.