Senior Network Operations Specialist (Remote)

About the Role

Our client is looking for a dedicated and experienced Senior Network Operations Specialist to join their fully remote team, supporting operations across South Africa, including Pretoria . This position is essential for maintaining the stability, availability, and performance of the company's critical network infrastructure. You will be instrumental in monitoring network health, troubleshooting complex issues, and implementing proactive solutions to prevent disruptions. This is a prime opportunity for a skilled professional to contribute significantly to a leading telecoms company from the comfort of their home office, driving operational excellence in a fast-paced, technology-driven environment.

Key Responsibilities

• Monitor network infrastructure performance and availability 24/7 using advanced monitoring tools.
• Diagnose, troubleshoot, and resolve network incidents and problems efficiently.
• Implement network configuration changes and upgrades according to established procedures.
• Participate in the on-call rotation to provide support for critical network events.
• Develop and maintain operational runbooks, procedures, and documentation.
• Collaborate with engineering and support teams to improve network reliability and reduce recurring issues within the telecoms network .

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 4+ years of experience in network operations or a similar network support role.
• Strong understanding of TCP/IP, DNS, DHCP, routing (BGP, OSPF), and switching concepts.
• Hands-on experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
• Experience with command-line interfaces for routers and switches from major vendors.
• Excellent problem-solving and communication skills, with the ability to work independently and manage time effectively in a remote setting .

Benefits

• Competitive annual salary with regular reviews.
• Comprehensive medical and life insurance coverage.
• Company-provided home office equipment and stipend.
• Opportunities for professional development and obtaining industry certifications.
• Flexible working hours within a remote-first culture .

Contribution to the operational success of a major player in the telecoms industry .