Senior Site Reliability Engineer (Server Enablement & Qualification) - Remote

Join our highly skilled Site Reliability Engineering team. Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services while keeping Akamai’s mission—make life better for billions of people, billions of times a day—at the forefront.

As a Senior Site Reliability Engineer in the Virtualization & Host Platforms (VHP) – Server Enablement & Qualification (SEQ) team, you will be at the forefront of Akamai Cloud Compute host and server technologies. VHP oversees all Linux platforms from hardware to guest systems, and SEQ works closely with next‑generation hardware teams to enable new hardware via our network bootstrapping service, develop firmware upgrade models, and coordinate with other VHP teams to deliver a cohesive, high‑performance solution for internal infrastructure customers and operators, ensuring all servers succeed in our datacenters.

You will have opportunities to write software that automates our processes, diagnose and resolve challenging production issues, drive initiatives to improve resource utilization and customer experience, and learn from a highly skilled engineering team. The role requires creative thinking combined with deep expertise in Linux systems engineering, performance tuning, hardware interfaces, systems administration, and configuration management.

Responsibilities

• Develop, test, and distribute changes to software, services, and tools the VHP team is responsible for.
• Design and implement enhancements to VHP observability infrastructure to identify and correct problems before they impact our customers.
• Develop subject‑matter expertise in VHP components.
• Work comfortably with new tooling, code, and environments, and automate what’s possible.
• Collaborate with support, operations, and engineering teams to investigate and troubleshoot complex problems.
• Participate in on‑call rotations, guiding restoration and repair of service‑impacting issues.

Qualifications

• Advanced experience in Linux internals, system administration, and a deep understanding of underlying hardware.
• Advanced experience with the Linux kernel and OS, and understanding of virtualization technologies (KVM/QEMU).
• Advanced experience designing, developing, and deploying software and infrastructure at scale.
• Ability to identify whether hardware‑test failures originate from firmware, BIOS/UEFI configuration, device firmware, kernel/driver behavior, or the physical test environment.
• Proficiency in Python and shell scripting for independent solution implementation.
• Experience in a development or SRE role, preferably with large‑scale distributed systems.
• Experience with infrastructure‑as‑code tools such as SaltStack, Ansible, Chef, or Puppet for managing infrastructure at scale.
• Strong communication and collaborative skills.
• Bachelor’s degree in Computer Engineering, Computer Science, or an equivalent field.

Benefits at Akamai: Your health, well‑being, finances, and life beyond work are supported through comprehensive benefits. FlexBase adapts to your job’s needs, allowing employees to work from home, in the office, or a hybrid model, supporting the best work environment for each individual.