ServiceNow Developer - Remote in MX

Expertise in understanding the customer business need and decipher it for technical development in ServiceNow

Responsibilities

• Specialization in designing solutions on ServiceNow platform basis the customer need
• Experience in designing Technical (LLD) Design Documents, Training Documents etc.
• Experience in conducting Technical Reviews, End User Trainings
• Strong Experience in configuration of IT Service Mgmt. - Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
• Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.)
• Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist.
• Expertise in setting up ServiceNow ITBM - Project, Portfolio, Demand, Resource and Finance
• Expertise in designing ServiceNow Reports and setting up Performance Analytic
• Experience in creating custom processes, custom 3rd party integrations and custom applications
• Experience in project management and understanding of the contracts, etc. to lead the project delivery
• Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.)
• Experience & Knowledge of Domain separation implementation
• Experience in Data segregation.
• Preferred Certifications: ServiceNow Implementation Certified ITIL V3 Foundation certified Good to have but not necessary Certifications: Certified Scrum Master

Qualifications

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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