Das ist der Job
We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
Darum lohnt es sich
Role Description
We are still looking for the very Top Talent… and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries.
What we look for? We are looking for a Solution Architect with a strong strategic and technical mindset to lead the architecture and evolution of key capabilities within the SaaS Assisted Channels client platform .
You will play a critical role defining and implementing technical solutions for Reporting (real-time and historical) across assisted channels (Contact Centers and Branches), ensuring scalability, consistency, and alignment with business objectives in a global, multi-country environment. High English level is required.
Key Responsibilities Own and drive the technical architecture and evolution of platform capabilities Design scalable architectures for Omnichannel servicing platforms, Customer interaction management, Data & analytics (real-time and historical processing) and Event-driven integrations Define and enforce: Technical standards and integration patterns, Security frameworks and governance principles and Scalability
