Das ist der Job
Our focus on sustainability drives everything we do, and we invite you to contribute to building a better future.
Darum lohnt es sich
The Remote Support Specialist is part of the Digital Services Team and works in collaboration with all other team members as well as customers. Join Trane Technologies, a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation.
Where is the Work
On‑Site (5 days)
Primary Duties and Responsibilities
A Remote Support Specialist (RSS) is a unique position dedicated to supporting Trane Digital Services and Connected Mechanical customers.
The RSS utilizes Trane Connect and Command Center to enable/map/tune equipment analytics, view remote diagnostics, perform remote Digital Inspections, and capture follow‑up items/details in the Trane Connect platform.
Duties include, but are not limited to, responding to on‑demand calls, monitoring critical building metrics, checking systems for operational integrity, and making small‑scale adjustments to a building system program. Exceptional written and verbal communication skills are critical to the success of the RSS role.
Required Qualifications Technical diploma in the field of building mechanics, refrigeration, or industrial automation, and a minimum of five years of experience in a similar position, or an equivalent combination of work and education. Strong communication
