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Manager, Customer Success I Remote (Canada Based) Sr.
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Manager, Customer Success I Remote (Canada Based)
Direct message the job poster from Get Levrg
Building teams, empowering talent, and streamlining operations | MBA '25
Company Overview
Get Levrg Inc. is a fast-growing, Canadian-incorporated sales and marketing agency built to eliminate low-value tasks so our customers can focus on high-impact growth.
With a 100% recurring revenue model, we partner with small and medium-sized businesses (1–500 employees) across North America—primarily in SaaS and professional services—by serving as a true extension of their sales and marketing teams. Our delivery engine is powered by a high-performing team based in Dhaka, Bangladesh.
Manager, Customer Success , you will lead our CSM team and own the client experience. Your mission, in partnership with the Account Management team, is to ensure day-to-day customer communication and delivery processes are turned into effective habits.
You will develop success frameworks, coach your team, work cross-functionally with Sales, Account Management and Service Delivery, and act as a senior escalation point for daily customer communication. Key Responsibilities
Team Leadership & Developme Position Summary
As Sr.
This role requires strong leadership, client empathy, and an ability to drive operational excellence.
