Strategic Customer Success Manager — Remote (EST Hours)

Showing 445 Customer Success Manager jobs in Gauteng Customer Success Manager Gauteng, Gauteng HIREXE Posted today Job Description Job Title: Customer Success Manager (Remote - EST Time Zone) Location: Remote (Must be available during Eastern Time business hours) Employment Type: Full-Time

About Us

A fast-growing US company, committed to delivering exceptional value to our clients. We pride ourselves on innovation, customer success, and a collaborative remote-first culture.

As we expand, we’re looking for a strategic and customer-focused Customer Success Manger to join our team and drive long-term relationships with our most important clients.

Role Overview: As a Key Customer Success Manager Gauteng, Gauteng HIREXE Posted today Job Description Job Title: Customer Success Manager (Remote - EST Time Zone) Location: Remote (Must be available during Eastern Time business hours) Employment Type: Full-Time

About Us

A fast-growing US company, committed to delivering exceptional value to our clients. We pride ourselves on innovation, customer success, and a collaborative remote-first culture.

As we expand, we’re looking for a strategic and customer-focused Customer Success Manger to join our team and drive long-term relationships with our most important clients.

Role Overview: As a Key Customer Success Manager Posted today Job Description About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.

Our clients include fast‑growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long‑term member of their team.

About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast‑growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.

Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long‑term member of their team. Job Summary We are hiring a highly proactive and strategic Customer Success Manager (CSM) to manage and grow a portfolio of B2B clients.

This is a client‑facing role focused on driving campaign performance, optimizing outbound strategies, and building long‑term partnerships. You will act as the bridge between clients and campaign execution—owning results, improving performance, and ensuring consistent delivery of high‑quality leads.

Key Responsibilities • Act as the primary point of contact for 30‑40 B2B clients • Build strong, long‑term client relationships based on trust, transparency, and performance • Lead regular client check‑ins to review results, gather feedback, and align on strategy • Develop a deep understanding of each client’s business model, ICP, and lead generation goals • Design and execute outbound cold email campaigns aligned with client objectives • Write compelling, high‑converting cold email copy • Segment target audiences to maximize campaign relevance and performance • Monitor deliverability, inboxing, and campaign health • Apply best practices to minimize bounce rates and avoid spam filters • Analyze campaign performance and identify optimization opportunities • Continuously improve campaigns through A/B testing and iteration • Refresh messaging to prevent audience fatigue • Proactively identify and resolve issues before escalation • Drive client satisfaction, retention, and referrals • Represent the company with professionalism and commercial awareness Requirements • Proven experience in lead generation • Proven experience in outbound sales • Hands‑on experience with cold email, LinkedIn outreach, or cold calling • Strong understanding of B2B sales funnels and lead generation strategies • Experience managing multiple clients or accounts simultaneously • Excellent communication and client management skills • Strong analytical thinking and problem‑solving abilities • Comfortable working in a fast‑paced startup environment • Willingness to work flexible hours aligned with CST timezone Technical Tools Experience (Preferred) • Airtable • Smartlead • Instantly • Apollo • Clay Nice to Have • Experience working in a B2B lead generation agency • Background in managing high‑volume client portfolios • Advanced knowledge of email deliverability and outbound infrastructure Benefits • Fully Remote: Work from anywhere with international teams Customer Success Manager Johannesburg, Gauteng London Stock Exchange Group Posted today Job Description Overview We’re looking for a Customer Success Manager to drive adoption, retention, and renewal outcomes across a portfolio of strategic financial services accounts.

Acting as a trusted advisor, you'll help clients realise measurable value from our Data & Feeds solutions—while building executive relationships and partnering across Customer Success Manager Posted today Job Description About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.

Our clients include fast‑growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long‑term member of their team.

About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast‑growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.

Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long‑term member of their team. Job Summary We are hiring a highly proactive and strategic Customer Success Manager (CSM) to manage and grow a portfolio of B2B clients.

This is a client‑facing role focused on driving campaign performance, optimizing outbound strategies, and building long‑term partnerships. You will act as the bridge between clients and campaign execution—owning results, improving performance, and ensuring consistent delivery of high‑quality leads.

Key Responsibilities • Act as the primary point of contact for 30‑40 B2B clients • Build strong, long‑term client relationships based on trust, transparency, and performance • Lead regular client check‑ins to review results, gather feedback, and align on strategy • Develop a deep understanding of each client’s business model, ICP, and lead generation goals • Design and execute outbound cold email campaigns aligned with client objectives • Write compelling, high‑converting cold email copy • Segment target audiences to maximize campaign relevance and performance • Monitor deliverability, inboxing, and campaign health • Apply best practices to minimize bounce rates and avoid spam filters • Analyze campaign performance and identify optimization opportunities • Continuously improve campaigns through A/B testing and iteration • Refresh messaging to prevent audience fatigue • Proactively identify and resolve issues before escalation • Drive client satisfaction, retention, and referrals • Represent the company with professionalism and commercial awareness Requirements • Proven experience in lead generation • Proven experience in outbound sales • Hands‑on experience with cold email, LinkedIn outreach, or cold calling • Strong understanding of B2B sales funnels and lead generation strategies • Experience managing multiple clients or accounts simultaneously • Excellent communication and client management skills • Strong analytical thinking and problem‑solving abilities • Comfortable working in a fast‑paced startup environment • Willingness to work flexible hours aligned with CST timezone Technical Tools Experience (Preferred) • Airtable • Smartlead • Instantly • Apollo • Clay Nice to Have • Experience working in a B2B lead generation agency • Background in managing high‑volume client portfolios • Advanced knowledge of email deliverability and outbound infrastructure Benefits • Fully Remote: Work from anywhere with international teams Customer Success Manager Posted today Job Description About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.

Our clients include fast‑growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long‑term member of their team.

Job Summary We are hiring a highly proactive and strategic Customer Success Manager (CSM) to manage and grow a portfolio of B2B clients. This is a client‑facing role focused on driving campaign performance, optimizing outbound strategies, and building long‑term partnerships.

You will act as the bridge between clients and campaign execution—owning results, improving performance, and ensuring consistent delivery of high‑quality leads. About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.

Our clients include fast‑growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long‑term member of their team.

Job Summary We are hiring a highly proactive and strategic Customer Success Manager (CSM) to manage and grow a portfolio of B2B clients. This is a client‑facing role focused on driving campaign performance, optimizing outbound strategies, and building long‑term partnerships.

You will act as the bridge between clients and campaign execution—owning results, improving performance, and ensuring consistent delivery of high‑quality leads.

Key Responsibilities • Act as the primary point of contact for 30–40 B2B clients • Build strong, long‑term client relationships based on trust, transparency, and performance • Lead regular client check‑ins to review results, gather feedback, and align on strategy • Develop a deep understanding of each client’s business model, ICP, and lead generation goals • Design and execute outbound cold email campaigns aligned with client objectives • Write compelling, high-converting cold email copy • Segment target audiences to maximize campaign relevance and performance • Monitor deliverability, inboxing, and campaign health • Apply best practices to minimize bounce rates and avoid spam filters • Analyze campaign performance and identify optimization opportunities • Continuously improve campaigns through A/B testing and iteration • Refresh messaging to prevent audience fatigue • Proactively identify and resolve issues before escalation • Drive client satisfaction, retention, and referrals • Represent the company with professionalism and commercial awareness • Proven experience in outbound sales or lead generation • Hands‑on experience with cold email, LinkedIn outreach, or cold calling • Strong understanding of B2B sales funnels and lead generation strategies • Experience managing multiple clients or accounts simultaneously • Excellent communication and client management skills • Strong analytical thinking and problem‑solving abilities • Comfortable working in a fast‑paced startup environment • Willingness to work flexible hours aligned with CST timezone Technical Tools Experience (Preferred): • Airtable • Smartlead • Instantly • Apollo • Clay Nice to Have • Experience working in a B2B lead generation agency • Background in managing high‑volume client portfolios • Advanced knowledge of email deliverability and outbound infrastructure Fully Remote: Work from anywhere with international teams Customer Success Manager Johannesburg, Gauteng AnywhereNow Posted today Job Description About AnywhereNow Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued.

With around 240 employees working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI‑driven insights.

Our commitment to innovation, customer focus, and accountability drives our success. Our portfolio includes Dialogue Cloud, Deepdesk (AI Agent Assist), Tendfor and Deepdesk delivering cutting‑edge capabilities across Microsoft Teams environments and enterprise CX platforms.

About the Role The At‑Scale Customer Success Manager serves a broad portfolio of small to mid‑sized customers, primarily through AnywhereNow partner ecosystem. Your measure of success is impact per customer, not time per customer. You drive adoption, retention, and growth through intelligent, well‑timed engagement: Moments that Matter.

You use data to find them. You use programmes, automation, and partners to act on them. You use judgement to know when a personal touchpoint will do what no automated workflow can. You will design and improve scalable success motions across your portfolio.

You will build the playbooks and frameworks that let AnywhereNow scale its CS practice as the team grows. You will be both practitioner and builder. A background in scaled or digital‑led Customer Success in a SaaS environment is a strong advantage. Experience with UCaaS, CPaaS, or contact centre technology is a plus.

Why we would like to have a dialogue with you Great customer success at scale is not about doing less. It is about doing the right thing, at the right moment, for the right customer, in a way that can be repeated hundreds of times over. As our At‑Scale Customer Success Manager, you will serve a large portfolio of small to mid‑sized customers.

You will not be in the room with all of them. You will not need to be. What you will do is design the programmes, enable the partners, and build the systems that mean customers feel looked after whether you are directly involved or not. You are analytical and inventive. You see patterns across large datasets and turn them into action.

You know how to build a digital touchpoint that actually lands, and you also know when to pick up the phone. You treat partner organisations as force multipliers, not as middlemen. Our tools and processes are still maturing. The At‑Scale playbook for AnywhereNow is still being written. You will help write it.

We pick competencies over skills and experience. Key Responsibilities • Portfolio Health Management • Monitor Customer Success Manager Posted today Job Description About Huzzle ... (content repeats) Customer Success Manager Posted today Job Description ... (content repeats)