Das ist der Job
Set clear performance goals and expectations, and provide timely feedback and coaching.
Darum lohnt es sich
Responsibilities Manage, mentor, and develop a team of Technical Support Engineers. Conduct scheduled one-on-one meetings with your team. Collaborate with Sales, Product, and broader Automattic teams. Monitor and report on team performance to ensure SLAs are met.
Create and deliver training programs to enhance team skills. #J-18808-Ljbffr Answer complex technical questions and perform website performance audits. Migrate customer websites and serve as a point of escalation. Strategy and Operations Identify, develop, and implement new strategies to drive improvements.
