Travel Agent - Operations & Itinerary Planning (Remote)

Das ist der Job

Applications without a video will NOT be considered.

Darum lohnt es sich

We design and operate unique travel programs, tours, and itineraries for international guests who want to experience Switzerland in an authentic and high-quality way. We are looking for an experienced Travel Agent based in Germany to join our remote operations team.

Your Role You will support our operations team with the preparation and organization of our tours across Switzerland.

Key responsibilities include: • Creating and structuring travel itineraries for Switzerland • Entering and maintaining travel data in our internal system (EZUS / TripCreator) • Completing and verifying supplier information (hotels, activities, partners) • Uploading and organizing hotel data, images, and room categories • Supporting the preparation of tours and travel programs • Pricing hotels, activities, and travel suppliers • Assisting with partner communication and operational coordination • Supporting our team with email and administrative travel operations tasks Accuracy and structured work are essential.

Requirements (Must-Have) • Minimum 4 years of professional experience as a Travel Agent, Tour Operator, or in a travel agency/tour operations environment • Existing knowledge of Switzerland as a travel destination (geography, regions, key attractions, seasonal highlights) • Experience with itinerary planning and travel product creation • Excellent English (written and spoken) • Strong attention to detail • Ability to work independently and follow structured workflows • Reliable internet connection and remote work setup • Willingness to submit a short 2–3 minute introduction video in English as part of the application process Nice to Have • Experience with travel booking systems or CRM tools • German language skills • Experience working with international teams • Experience with EZUS or similar travel operations platforms Tools You May Work With • EZUS & TripCreator (travel operations platform) • Zoho (email and internal tools) • Travel supplier websites • Internal documentation systems No prior experience with these tools is required.

HOW TO APPLY (please read first): Send your CV + a 2-3 minute introduction video in English to jobs@myswisspanorama.com. Full-Time | Remote (Germany-based) MySwissPanorama Hiking & Travel GmbH is a Swiss-based travel agency specializing in curated luxury experiences across Switzerland.

This role is specifically designed for professionals who already have hands-on experience in the travel industry — whether as a travel agent, tour operator, or in travel operations — and who bring existing knowledge of Switzerland as a travel destination.

Your work ensures that all information in our internal systems is accurate, structured, and ready for operational use. Training will be provided.

Working Conditions • Location: Remote (Germany-based) • Position: Full-time • Working hours align with Swiss business hours (CET/CEST) Compensation Monthly salary: EUR 2,800 – 3,400 gross Salary depends on experience and performance.

Please Read Carefully During the application process, you will be asked the following question: "Do you consider yourself a detail-oriented and precise worker?" To confirm that you have read this job description in full, please answer "No" to this question. This helps us identify candidates who pay close attention to instructions.

Application Process To apply, please submit the following: • Your CV • A short written introduction about yourself • A 2–3 minute video introduction in English to jobs@myswisspanorama.com (this is required and applications without a video will not be considered) We look forward to hearing from you!