Darum lohnt es sich
• Serve as the primary post-implementation relationship owner for a portfolio of customers.
• Drive customer adoption through strategic business reviews and proactive engagement.
• Partner with Technical Support and Professional Services to coordinate issue resolution.
What Success Looks Like:
• High customer retention and renewal rates.
• Strong adoption of Microvellum and INNERGY Engineering solutions.
• Excellent customer satisfaction and relationship health.
Qualifications:
• 3+ years of Customer Success, Account Management, or related SaaS experience.
• Experience managing a portfolio of B2B customers.
• Strong consultative communication and relationship-building skills.
