EdSights Deutschlandweit vor 5 Tagen

Customer Success Manager (Fully Remote)

Jetzt bewerben bei EdSights Sichere Bewerbung über StudySmarter
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Why Join EdSights: • Make a real impact in higher education by helping colleges better support students through AI-driven insights. • Join a values-driven, collaborative culture with a kind, inclusive, no-ego team. • Enjoy flexibility and competitive benefits, including unlimited PTO, paid parental leave, and 401k matching.

They partner with 300+ colleges, are backed by $80M, and have a driven, thoughtful team that values ownership and quick execution. • Serve as the primary point of contact for an assigned portfolio of college and university partners, building deep, multi-threaded relationships. • Own the full renewal cycle, from understanding each partner's evolving needs through negotiation and close. • Analyze partner data to identify trends, risks, and opportunities, translating insights into actionable recommendations.

What You Should Have: • 3+ years of experience in customer success or account management in B2B SaaS, with a track record of owning renewals and expansion. • Strong relationship-building skills with experience influencing senior stakeholders. • Comfort working with data and translating insights into compelling partner-facing narratives.

EdSights EdSights builds technology for higher education to understand student thoughts and feelings using AI-powered conversations.

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