Darum lohnt es sich
• Act as a force multiplier for a high-performing Customer Success team while balancing people leadership and strategic oversight.
• Coach the team to master complex enterprise renewals, mitigate churn, and help clients maximize value from the AI GRC platform.
• Travel up to 50% to maintain customer relationships and support strategic account engagement.
What You’ll Do:
• Lead a team across the US and UK, conducting career development and performance management.
• Own retention and expansion metrics, manage forecasts, and engage in proactive save activities for at-risk accounts.
• Partner with Sales, Implementation, and Product to eliminate friction and deliver Executive Business Reviews.
What You Bring:
• 5+ years in customer success or enterprise client-facing roles within B2B SaaS, plus 2+ years of formal people management.
• Experience with configurable SaaS platforms in risk, compliance, or security contexts.
• Strong stakeholder navigation skills and deep enterprise focus.
LogicGate
LogicGate provides an AI-powered GRC platform that helps enterprises manage governance, risk, and compliance. Recognized as a leader in the GRC market, the company fosters a culture of empowerment, inclusivity, and continuous growth through employee resource groups and community giving.
