Das ist der Job
We specialize in delivering cutting‑edge trading technology, unparalleled liquidity, and exceptional customer service.
Darum lohnt es sich
Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion.
As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during Canada coverage hours and requires availability to work evening shifts.
Responsibilities Respond to client queries across live chat, email, and phone promptly and professionally. Provide support to Chinese-speaking clients during Canada coverage hours. Deliver high‑quality support during evening shift operations, ensuring service‑level agreements and response‑time targets are met. Support clients through account openin
