Technical Account Manager (Fully Remote)

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Qualifications: • Five years of experience in IT customer account management, managed services, or project management. • Ability to work in large remote teams and manage multiple complex projects simultaneously. • Exceptional skills in managing customer expectations and providing trusted advisor service.

About Planet Technologies: • Planet Technologies is the leading Microsoft services provider to the public sector. • The company offers impactful projects that make a difference for the country. • The role focuses on the Managed Services team, providing customers with voice, support, and guidance.

It is a growing team that focuses on deploying custom solutions for federal government agencies. • Manage, support, and service assigned accounts with a focus on customer retention. • Deliver IT services to clients, ensuring service levels are met or exceeded. • Coordinate with Account Executives and Managing Architects for technical resources.

Planet Technologies Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations.

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