Gallen Hospitality

Location: Jacksons Hotel, Railway Road, Ballybofey

Gallen Group is a well-established and growing hospitality group committed to delivering exceptional experiences for our guests and customers across our hotels in Donegal.

We are now looking for an experienced, energetic and commercially focused Sales Manager with a proven background in hotel or hospitality sales to join our team and play a key role in driving sales, developing new business and maximising revenue across the Gallen Group.

Please note: this is a full-time, on-site role based in Ballybofey, Co. Donegal. It is not a remote or hybrid position. Previous sales experience within a hotel or hospitality environment is essential, as the successful candidate will need to start into the role straight away. Applications without relevant hospitality sales experience will not be considered.

The Role

As Sales Manager, you will be responsible for driving sales performance across the group, developing new business opportunities, managing key accounts and building strong relationships with customers and commercial partners.

This is a hands-on role for an experienced hospitality sales professional who can hit the ground running from day one. You will already understand how hotel sales work and know where business comes from in Donegal and the wider North West. The role is based in Ballybofey, with regular travel throughout Donegal and the North West to meet clients and develop new business.

Key Responsibilities

• Develop and implement an effective sales strategy to achieve and exceed agreed revenue targets.
• Identify and pursue new business opportunities across corporate, leisure, group, conference, events and other relevant markets.
• Build and maintain strong relationships with existing customers and key accounts.
• Proactively generate new leads through networking, sales calls, meetings, referrals and business development activity, drawing on your knowledge of the local market.
• Conduct regular client meetings, presentations, site visits, show-rounds and sales appointments.
• Develop opportunities to increase revenue across the wider Gallen Group.
• Work closely with hotel, reservations, events, food & beverage and operational teams to maximise sales opportunities.
• Manage the sales pipeline and maintain accurate records of leads, opportunities and conversions.
• Prepare regular sales reports and provide updates on performance against targets.
• Develop and maintain strong relationships with local businesses, companies, organisations, agencies and community partners across Donegal and the North West.
• Represent Gallen Group at networking events, trade shows, exhibitions and industry events.
• Monitor competitor hotels, market activity and trends, and identify opportunities for growth.
• Work closely with the marketing team on campaigns, promotions and sales initiatives.
• Negotiate commercial agreements and rates within agreed guidelines, with an understanding of hotel rate structures and revenue management.
• Ensure excellent customer service throughout the sales process and build long-term customer loyalty.
• Consistently achieve individual and group sales targets.

About You

We are looking for a results-driven and personable hospitality sales professional who is confident, organised and passionate about developing business. You will know the hotel industry and the Donegal market, and be ready to start into the role straight away.

Required Criteria

• A minimum of 2–3 years' sales experience within a hotel or hospitality environment.
• Proven experience driving sales performance and new business development in hospitality.
• Demonstrated ability to manage key accounts and build strong relationships with customers and commercial partners.
• Knowledge of the Donegal and North West business market.
• Ability to work on-site in Ballybofey, Co. Donegal (this is not a remote role).
• Strong commercial acumen and a results-driven approach.
• Full driving licence.

What We Offer

• A competitive salary package.
• Performance-related incentives.
• An exciting role within an established and growing hospitality group.
• Opportunities for career development and progression.
• Employee benefits and preferential rates across Gallen Group.
• A supportive and professional working environment.
• The opportunity to make a real impact on the commercial growth of the group.
• The chance to work alongside an experienced and ambitious team.

Skills Needed

Relationship, Managerial / Operational, Sales

About The Company

The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal. Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards. In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region. In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

Company Culture

At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.

Required Criteria

• A minimum of 2–3 years' sales or business development experience within a hotel or hospitality environment
• A proven ability to generate new business and develop existing accounts in a hospitality setting.
• A good understanding of hotel operations, rates, group bookings, and conference and events sales.
• Knowledge of the Donegal and North West market.
• Excellent communication and interpersonal skills.
• Strong negotiation and presentation abilities.
• A proactive and target-driven approach.
• Excellent organisational and time-management skills.
• Strong commercial awareness and understanding of sales processes.
• The confidence to build relationships with customers and business decision-makers.
• A positive, professional and enthusiastic approach.
• The ability to work independently while also being an effective member of a wider team.
• Ability to work on-site from our Ballybofey base, living within commuting distance or willing to relocate.
• A full driving licence and willingness to travel for meetings and business development opportunities.

Desired Criteria

• An established network of business contacts in Donegal and the North West.
• Experience using hotel property management, sales or CRM systems.
• Experience selling across multiple properties within a hotel group.

Closing Date

Saturday 7th November, 2026

Contract Type

fulltime

Salary

Based on Experience