Samsara

• Serve as a strategic partner to the leadership of Samsara’s Global Support organization.
• Drive operational excellence and enable data-informed decision-making at scale.
• Own the annual operating plan and the cadence that measures performance against it.

Key responsibilities:

• Build and maintain the capacity, headcount, and cost model for the Support organization.
• Own the Customer Support business review cadence end to end.
• Leverage AI tools on a day-to-day basis to accelerate modeling, analysis, and reporting.

Qualifications:

• 10+ years in business operations, strategic finance, management consulting, or a related field.
• Experience owning an annual operating plan or equivalent multi-quarter planning process.
• Strong analytical skills and comfort with data tools like Tableau, Looker, SQL, and AI tools.

What we offer:

• Above-market total compensation including base salary, performance bonus, and equity.
• Flexible remote working model and professional development stipend.
• Comprehensive health and parental leave plans.

Samsara

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved safety, efficiency, and sustainability. As a recently public company with a culture of rapid career development, they support a high-caliber team focused on digitally transforming industries that represent over 40% of global GDP.