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Project Name

OPGT Information System Replacement

Duties

The Change Manager works with internal groups and creates strategies and content to effectively manage change deliverables that will enable impacted stakeholders to successfully transition from their current state to the future state. Reporting to the Director – OPGT Service Delivery this position is responsible for documenting, communicating, coordinating, and executing organizational change.

The Change Management Specialist understands all aspects of the project delivery and software development lifecycles.

Responsibilities include but are not limited to the following:

• Collaborate with project sponsors, operational teams, vendors, cross-functional teams, trainers, and change management community to ensure all project activities are completed.
• Collaborate with Program Manager in the development of project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks.
• Assist with risk management and issues management.
• Build and deliver presentations relating to change management for various levels of the organization (Executive, Branch, etc.).
• Plan and facilitate meetings with management and other stakeholders as required.
• Assess and manage key stakeholders.
• Conduct change impact analysis.
• Develop and implement effective change plans.
• Develop and implement effective communication plans.
• Develop communication materials.
• Develop and implement resistance management plans.
• Ensure information is communicated to impacted audiences throughout the duration of the project/program.
• Define and measure success metrics and monitor change progress.
• Identify risks and issues relating to change management functions.
• Conduct readiness assessments.
• Ensure new technology solutions or applications are rolled out successfully and in a sustainable way.
• Writing compelling copy to create engaging communications.
• Understand the role of communication in change management – working to reposition organizational change and end user needs and expectations.