Placements24

About the Role

Our client, a forward-thinking organisation committed to enhancing health outcomes through accessible support, is seeking a dedicated Remote Community Health Navigator. Operating with a remote-first model, this role is essential for connecting individuals in underserved communities with vital health services and information. You will act as a crucial link, guiding clients through complex healthcare systems, facilitating appointments, and ensuring they receive the support they need to manage their health effectively. This position is ideal for a compassionate individual with a strong understanding of public health principles and a passion for empowering others. Working remotely, you will leverage digital communication tools to provide personalized assistance. You will be a key player in our mission to bridge health disparities and improve the well-being of communities nationwide.

Join a supportive and innovative team that values accessibility, equity, and positive health outcomes. This is an opportunity to make a profound impact from the convenience of your home office.

Key Responsibilities

• Provide remote assistance to clients in navigating the healthcare system and accessing services.
• Conduct needs assessments and develop personalized health action plans for clients.
• Facilitate client access to primary care, specialists, mental health services, and preventative screenings.
• Educate clients on health conditions, treatment options, and healthy lifestyle choices.
• Assist clients with appointment scheduling and follow-up care coordination.
• Connect clients with community resources, support groups, and social services relevant to their health needs.
• Maintain accurate and confidential client records using our secure electronic health record system.
• Advocate for clients' health needs with providers and other entities.
• Collaborate with a remote team of healthcare professionals and case managers.
• Stay informed about local health resources and changes in healthcare policies.

Requirements

• Bachelor's degree in Public Health, Health Sciences, Nursing, Social Work, or a related field.
• Minimum of 3 years of experience in community health, patient advocacy, or a related healthcare role.
• Strong understanding of the healthcare system, public health principles, and social determinants of health.
• Excellent verbal and written communication skills, with the ability to explain complex information clearly.
• Proficiency with virtual communication platforms (video conferencing, chat) and digital record-keeping.
• Ability to work independently, manage time effectively, and maintain client confidentiality in a remote setting.
• Demonstrated empathy, patience, and a culturally sensitive approach to client interactions.
• Access to a reliable internet connection and a dedicated workspace.
• Knowledge of health resources in various communities is an asset.
• Certification as a Health Navigator or Community Health Worker is advantageous.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including health insurance and retirement contributions. This fully remote position provides significant flexibility and work-life balance. You will have access to continuous professional development opportunities and be part of a mission-driven organisation dedicated to improving health equity. Join us in empowering individuals and communities through accessible and effective health navigation, all from your remote workspace.